Privacy Policy
Last Updated: April 2, 2026
Introduction
Tombolo Research FZ LLC ("Tombolo Research," "we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors, course registrants, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (tomboloresearch.ai) and use our services, including our AI-assisted registration system.
This policy has been prepared with reference to Bermuda's Personal Information Protection Act 2016 (PIPA). By using our website or registering for our courses, you consent to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you register for one of our AI courses — whether through our AI assistant Lily or through our manual registration form — we collect the following information:
Full name
Email address
Phone number
Age
Gender
Organization or employer
Job title or role
AI knowledge level and experience
Reasons for interest in AI
Coding experience (Applied AI Lab registrants)
Topics of interest
Accessibility needs
Any additional information you choose to share
Information Collected Automatically
When you use our AI-assisted registration (Lily), the following is collected automatically:
Audio recording of your conversation with Lily
Transcript of the conversation
Conversation metadata (date, time, duration)
We do not collect video or visual data from your camera during registration conversations. Camera access is not required to use Lily.
Website Data
When you visit our website, we may automatically collect standard technical data such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies as described in our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
Processing your course registration and enrollment
Sending confirmation emails and course-related communications
Managing course logistics and planning
Responding to your inquiries
Improving our services and course offerings
Complying with legal obligations
We do not use your personal information for marketing purposes unrelated to your course enrollment unless you separately opt in.
Third-Party Service Providers
To process registrations and deliver our services, your information is shared with some third-party service providers.
International Data Transfers
Our third-party service providers are based in the United States. By using our services, you consent to the transfer, processing, and storage of your personal information outside of Bermuda. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy, and we select service providers that maintain appropriate security measures.
Data Retention
We retain your registration information for as long as necessary to fulfill the purposes for which it was collected, including to complete your course enrollment, comply with legal obligations, and resolve disputes. Specifically:
Registration records are retained for the duration of the course and for up to 12 months afterward for administrative purposes.
Conversation transcripts are retained for up to 90 days after registration, after which they are deleted.
Mailchimp subscriber data is retained until you unsubscribe or request deletion.
You may request deletion of your personal information at any time by contacting us at info@tomboloresearch.ai.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure storage with access controls, and careful selection of service providers with strong security practices.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights Under PIPA
Under Bermuda's Personal Information Protection Act, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Withdraw consent for the processing of your information
Know what personal information we have disclosed and to whom
File a complaint with the Privacy Commissioner if you believe your rights have been violated
To exercise any of these rights, contact us at info@tomboloresearch.ai. We will respond to your request within 45 days.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:
Tombolo Research FZ LLC
Email: info@tomboloresearch.ai
Phone: +1(441)519-5756
If you are not satisfied with our response to your inquiry, you may contact the Privacy Commissioner for Bermuda.